This page is the primary source of information for your migration steps and resources. Always start with this page to contact us with questions, find dates and take action on confirming your status.

Cohort 3 Migration Date: Sep 4 - 13

Note: Due to the Labor Day holiday and planned maintenance, technical migrations will not start until Wednesday, September 4. This schedule is different from other cohort windows and only impacts this cohort.

On this page:

How to Contact Us

We have a dedicated support team ready to help you during the migrations. To connect with us you should:

  • Use theLive Chat featureon this page (bottom righthand corner)
    • Live chat with our support team is open 7:30 a.m. - 4:00 p.m.
    • Off-hours: submit your question through the chat interface and we will follow up the next day.

Reschedule Options & Criteria

If your assigned migration window impacts your department/unit's business needs, you may request a reschedule.

Due to the large number of migrations and the scale of the effort, we have carefully assigned sites to specific cohort groups and dates to ensure service integrity and support.

Rescheduling is only considered for:

  • Significant business impact (e.g., application or transaction deadlines).
  • Conflict with a major event your unit is hosting.
  • The primary site manager is out and unavailable to perform the migration review.

How to Reschedule a Migration Window


Confirm Your Status

A required step that needs to be completed byWednesday, Sep 25 at 11:00 a.m MT. with one of the following:

  • Confirm launch for Sep 26; or
  • Request Extension #3of migration review
  • No response by 11:00 a.m. defaults to launch on Sep 26 starting at noon.

For extensions

If you have requested an extension, you will use this same form each extension week to confirm your status. For specific dates and deadlines, use the important date section on this page.

Submit your status


Cohort 3: Important Dates & Action Items

Pre-migration Planning Session:Aug 20, 2024

Summary View of Dates:

  • Migration window:

    • Week 1: Sep 4 - 6

    • Week 2: Sep 9 -13

  • Extension #1: Sep 16 - 20

  • Extension #2: Sep 23-27

  • Extension #3: Sep 30 - October 4

Cohort 3 Full Dates & Details

Pre-migration

Aug 30 at 5:00 p.m MT:Site locked to content edits

  • Sep 2 - 4: Technical Migration by Web Express Team

  • Sep 4, 5, 6: Sites sent to primary contact for start of migration review

  • Sep 9 - 13: Migration Review by site team

  • Sep 11at 11:00 a.m MT. Confirm Status:

    • Confirm launch for Sep 12; or

    • Request Extension #1 of migration review

    • No response by 11:00 a.m. defaults to launch on Sep 12

  • Sep 12at 12:00 p.m.: Launch process starts for confirmed sites; Site team pause on edits at 11:00 a.m.;

  • Sep 12at 12:00 p.m.: Extension #1 starts for sites that submitted requests

  • Sep 13: Confirmed site launched by Friday, 12:00 p.m. and open for edits again; receive archive of D7 site

  • Sep 13: Extension #1 migration review continues

  • Sept16 - 18: Extension #1 review continues

  • Sep18at 11:00 a.m. MT:

    • Confirm launch for Sep19; or

    • Request Extension #2 of migration review

    • No response by 11:00 a.m. defaults to launch on Sep19

  • Sep19 at 12:00 p.m.: Launch process starts for confirmed sites; Site team pause on edits at 11:00 a.m.

  • Sep19at 12:00 p.m.: Extension #2 starts for sites who submitted requests

  • Sep20: Confirmed sites launched and open for edits again; receive archive of D7 site

  • Sep20: Extension #2 review continues

  • Sep23 - 25: Extension #2 review continues

  • Sep25 at 11:00 a.m. MT:

    • Confirm launch for Sep26; or

    • Request Extension #3 of migration review

    • No response by 11:00 a.m. defaults to launch on Sep26

  • Sep26at 12:00 p.m.: Launch process starts for confirmed sites; Site team pause on edits at 11:00 a.m.

  • Sep26at 12:00 p.m.: Extension #3 starts for sites who submitted requests

  • Sep27: Confirmed sites launched by Friday at 12:00 p.m. and open for edits again; receive archive of D7 site

  • Sep27: Extension #3 review continues

  • Sep 30 - Oct 3: Extension #3 review continues

  • Site launches on Oct 3

    • All extension #3 sites will automatically be scheduled for a site launch starting on Oct 3at 12:00 p.m.

  • Oct 3 at 12:00 p.m.: Launch process starts; Site team pause on edits at 11:00 a.m.

  • Oct 4: Confirmed sites launched by Friday at 12:00 p.m. and open for edits again; receive an archive of D7 site in an email.

Oct 4: End of Cohort 2 migrations and reviews. All cohort 3 sites fully launched on the latest version.